Studio dispatch

Big Sur, California

Orders dispatch every Tuesday and Thursday with tracked delivery from our coastal workshop. We reply to all inquiries within forty-eight hours.

Tue / Thu

dispatch schedule

48 hrs

response window

Operations

Policies and care

Honest guidelines for shipping, returns, and preserving handcrafted wares.

Dispatch standards

Return policy

Repairs & care

All goods are carefully packed in unbleached paper and corrugated mailers, leaving the studio twice weekly.

Straightforward thirty-day returns for unused wares in their original protective wrap and condition.

Guidance on oiling cedar handles, conditioning raw linen, and maintaining unglazed ceramic surfaces.

Direct line

Send a note

Reach out for order tracking, bespoke ceramic commissions, or general studio questions.